Accommodated Testing Student Instructions

Appointment Deadline

Exams and Midterms - Students must schedule all appointments through the Student Portal at least one (1) week in advance. Appointment requests are disabled two (2) business days before the test date. Please book early to secure a seat - don't wait until the last minute!

Finals - The deadline to schedule a final exam with us is two weeks before Reading Day.

How to submit an exam appointment request

Early Arrival

Students may arrive up to 20 minutes before their scheduled exam time, and we will do our best to check them in early for their exam. Please note, some instructors may have set the start time for your computer-based exam to the exact scheduled time. In this case, you will need to wait at the workstation until the exam opens.

Late Arrival Policy

Students should arrive 10 minutes before their scheduled exam time. This allows time for students to be properly checked in before the exam start time. Students arriving more than 15 minutes late without prior approval must complete their exam by the scheduled end time. If they start late, they will fill out the Exam Time Acknowledgment form, which is shared with their instructor. Note: If taking an online exam, you may see an end time that doesn't accurately reflect your late start time. In this case, you must submit the exam when your appointment time ends as agreed to in the Exam Time Acknowledgment form. Alternatively, they can cancel the appointment and coordinate with their instructor for other testing arrangements. Students who do not arrive within 30 minutes of their scheduled start time will be considered a no-show.

Missed Appointments / No-Show Policy

We expect students to be respectful of the time Testing Services dedicates to preparing for their appointment. Also, consider the other students who may not have been able to schedule a test because a workstation was reserved for your exam, but you missed the appointment. Because of this, after three missed appointments, we will let your instructor know and require a meeting with a Testing Services staff member before scheduling any future appointments. Note: Students should cancel or reschedule their appointments through their student portal account within AIM as soon as they know they will not be taking the exam at Testing Services to avoid a no-show.

How to modify or cancel an appointment