Accommodated Testing Faculty Instructions
General Guidance
- Appointment Deadlines: During the semester, students must schedule all appointments through the Student Portal at least one (1) week in advance. Appointment requests are disabled two (2) business days before the test date. For Finals - The deadline to schedule a final exam with us is two weeks before Reading Day. Next day or same day appointment requests are not possible.
- Blackboard Exams: We ask that exams be accessible throughout the entire test day to provide flexibility for students with extended time, allowing them to take their exam without missing another class. At a minimum, we require that the exam be available in Blackboard at least 30 minutes before the scheduled exam time in the accommodation’s portal.
- Open Book Exams: If your course allows open book or open note exams, students may need internet access for online books or notes stored in the cloud. In this case, we cannot monitor their online activity during the exam. This gives students open access to the internet including AI tools and other resources. It's best practice to provide an online version accessible through Blackboard or allowing access to specific external domains within the LockDown Browser environment for approved sites. Note: This policy does not apply to index cards, professor-provided formula sheets, or other materials given to Testing Services.
Faculty Deadlines
How to Request Support from Testing Services to Provide Student Accommodations
Know Your Options
Per APS 1520.20 faculty are responsible for making arrangements to facilitate standard test accommodations (e.g., extended time, distraction-reduced testing environment, brief breaks, etc.) within their department in order to provide instructor access to students with disabilities during exams. Students do not choose how or where their accommodations are met.
- Refer to the Faculty Guidance page from the Center for Educational Access to review their accommodation requirements.
- Testing Services offers exam proctoring to assist faculty who cannot provide testing
within their department due to specialized accommodations or limited space for proctoring
extended-time tests for students with approved accommodations through the Center for
Educational Access (CEA).
- Our staff will work with you to ensure that all student accommodations are met and that your exam is properly proctored. To use our services, please refer to this guide for step by step instructions on completing your testing agreement, submitting exam dates, setting up your Blackboard exam so it's accessible in our facilities, and providing test materials.
- If you decide that you cannot provide accommodations within your department you must agree to submit exam materials before our deadlines, and make any necesary alterations to your exams so that they can be aministered in our Test Centers. This includes opening exam windows outside of your typical testing times.
- Please be aware that special testing requirements may be necessary during peak testing periods to ensure we can utilize overflow testing locations. We will contact you if any changes are necessary.
- Online or Remote Exams: Our office provides test proctoring services for courses with in-person exams. We do not proctor online exams that are taken without an in-person proctor, such as exams administered through Respondus Monitor or exams where all students test from home. For situation where quiet spaces are needed we have put together a list of potential spaces students can use.
- Quizzes: We can accommodate quizzes, but they must be scheduled in advance. It is strongly recommended that quizzes take place within the department since accommodations like extended time or a distraction reduced environment can often be provided within the classroom.
Update Your Syllabus Statement
Syllabus Statement
Faculty who meet the above requirements to utilize our services are encouraged to include a notice in their syllabus (see example below) on the procedures for scheduling and taking their exam with Testing Services.
Students with Accommodations – If you have approved accommodations with the Center for Educational Access, this course has arranged for proctoring to be facilitated through the Office of Testing Services. A proctor is an impartial third party who verifies the student's identity and ensures the academic integrity of the exam. Please visit the U of A Testing Services website (test.uark.edu) for information on scheduling an accommodated test appointment. Students who fail to follow the process and meet stated deadlines risk not being able to utilize their accommodations for that exam.
Notes to remember when scheduling an accommodated exam appointment.
- You should schedule your exam with Testing Services at the closest available time to your in-class exam and notify me if additional flexibility is required.
- Students must schedule appointments in advance.
- Exams and Midterms - Students must schedule all appointments with Testing Services through the Student Portal at least one (1) week in advance. Appointment requests are disabled two (2) business days before the test date.
- Finals - The deadline to schedule a final exam with Testing Services is two weeks before Reading Day.
- You should arrive 10 minutes before the scheduled exam start time.
- A physical photo ID (U of A Student ID or Government-issued ID) is required for check-in.
- Testing Services utilizes video recordings to assist with proctoring exams.
- All suspected misconduct is reported to me.
- All test materials are scanned and returned to me upon completion of the exam.
Communication
- Accommodations Portal: Testing Services utilizes the Accommodations Portal to approve and track exams proctored by our staff. This system allows students with approved accommodations to request a Faculty Notification Letter for the course be emailed directly to faculty/instructors .
- Students: Students are responsible for contacting faculty to discuss their accommodations. This provides an opportunity for faculty to discuss the details of how accommodations will be provided.
- Instructors: It is the instructor's responsibility to communicate with their students about how their exam will be administered. If you are utilizing Testing Services to proctor their exams, please direct them to visit our website (test.uark.edu) and click on the Accommodated Testing link, then on Student Instructions for help navigating the registration process.
Complete the Testing Agreement
It is each faculty member's responsibility to complete the Testing Agreement and enter exam dates in the Instructor Portal for students with testing accommodations. This must be done before students can schedule exams with Testing Services.
- Use your UARK credentials to access the Instructor Portal . Note: if accessing this site from outside the campus network, you will need to use the Global Protect VPN.
- After logging in to the Instructor Portal, click the Continue to View Student Accommodations button at the bottom of the screen for an overview of all your students with a requested accommodations.
- Click Alternative Testing in the HOME menu on the left to be taken to the “Alternative Testing” > “Upcoming
Exams” page. Here, Testing Agreements will be accessible for you to fill out for your
course(s) and show any courses that do not have exam dates assigned yet. Click the Courses without Testing Agreement link within the Testing Agreement box to begin.
Things to remember:
- You must complete a Testing Agreement for all courses with exams to be administered by Testing Services.
- All exam dates for the semester must be entered for all applicable courses. They can be modified later if needed.
- Testing Services does not proctor exams when accommodations are met within the department, take home exams (not in-person), or unproctored exams.
- The next screen will show your course(s) that require a Testing Agreement to be completed. Click the Specify link in the View column for the course for which you want to complete a Testing Agreement.
- Now that you are on the Testing Agreement page, you need to let us know if you will
be proctoring your own exams or if you need us, Testing Services, to administer the
exam on your behalf.
- In the "Available Options for <Your Course Name/Number>, select the Exam Management
Method in the drop down menu.
- If you plan on proctoring your own exam or you don’t have exams, select the appropriate Exam Management Method in the “Available Options for…” box.
- If you are wanting Testing Services to proctor your exams, select "Testing Services Will Proctor Exams" in the Exam Management Method in the “Available Options for…” box.
- Then Confirm Task by selecting “Confirm to Proceed” from the drop down menu.
- Click on the Submit Your Selection box to continue.
- In the "Available Options for <Your Course Name/Number>, select the Exam Management
Method in the drop down menu.
- The next screen will be “Testing Agreement – Details”.
- Answer the List of Questions provided.
- Provide your Contact Information with a phone number where you can be reach for urgent on the test day.
- Specify First Exam Date by entering
- Type: Final, In-Class Exams, Midterm, Quiz
- Date and Time
- Standard Length of Exam (In Minutes)
- Upload an exam file if applicable.
- Complete the Exam Date Instructions for your first exam.
- Click the Submit and Continue to Specity Exam Dates button to submit and add remaining exams for the semester.
- The next page will be where you input your next exam date and will have to answer the listed questions again. This is so you can change exam parameters for other exams; changing paper-based to computer or vise-verse.
- Once you have made all the updates click the Save Exam Date button. You'll get a green check mark and a “Success! Your Action Has Been Completed” message at the top of the screen.
Go To The Course You Would Like To Update
- Use your UARK credentials to access the Instructor Portal.
- Click the Continue to View Student Accommodations button.
- Select Alternative Testing from the menu on the left.
- Click Testing Agreement from the top menu.
- Click VIEW on the left side of the course information to see your completed Testing Agreement.
- Click on LIST EXAM DATES below the course title.
Update Your Exam Details
- Select Modify for the exam date you would like to update.
- Make any changes to the instructions or add exam files
- Click the Update Exam Date button to save.
Add Exam Dates
- Complete the exam details and instructions.
- Upload Exam File (if applicable).
- Click the Save Exam Date button.
Exam Setup
Opening Computer-Based Exams
- Computer-Based Exams should be available throughout the entire test day to offer flexibility for students with extended time, enabling them to take their exam without missing another clas. At a minimum, we require that exams be opened in Blackboard at least 30 minutes before the scheduled time in the accommodations portal.
- Instructors who are unable to meet this requirement will be asked to provide their student accommodations within their department.
Passwords - Set Location Restriction (Not Passwords) For Blackboard Exams Administered with Testing Services
- Passwords are not an option for Blackboard exams administered at a Testing Services location. We utilize an IP restriction for Blackboard exams, which requires no password. Please follow these instructions to set up accommodated exams without passwords.
- For online exam administered outside of Blackboard, please use this form to upload the password using the matrials upload instructions below. We do not accept emailed passwords or test materials.
Materials Upload
- Exam materials should not be emailed. The only acceptable method for submitting exam materials is to upload them through the Instructor Portal using the instructions provided below.
- All exam materials should be uploaded through the Instructor Portal.
- Log in with your UARK credentials and click the Continue to View Student Accommodations button.
- Select Alternative Testing from the menu on the left.
- Click Testing Agreement from the top menu.
- Click VIEW on the left side of the course information to see your completed Testing Agreement.
- Click on LIST EXAM DATES below the course title.
- Select Modify for the exam date you will be uploading the exam to.
- Find the UPLOAD ADDITIONAL EXAM FILE box on the page.
- Multiple files can be uploaded to the exam date, but only one file at a time.
- Click UPDATE EXAM FILE to upload the file.
Deadline To Receive Test Materials
We require exam materials to be provided in advance so that we can prepare for your student to test with us. If you are unable to meet these deadlines please make arrangements to provide accommodations within your department.
- During The Semester: All test materials must be received two (2) business days before the exam appointment.
- Finals: All test materials must be received by 1:00 PM on the Monday before Reading Day.
Review Appointment Notifications
- An email from the Accommodations Portal will be sent to you when a student with testing accommodations schedules an exam.
- Please pay close attention to these emails and the date/time the student has scheduled the exam for because they might be for a date you did not specify when filling out the testing agreement.
- You will receive an automatic notification from the Accommodations Portal If a student
makes changes to the original appointment. It is expected that students communicate
with you and receive prior approval for any changes to their scheduled appointment.
- If you do not approve of the date/time, please contact the student immediately so they can reschedule for an approved test date. Scheduling deadlines still apply. If you are unable to have your student reschedule, contact us, and we can cancel the appointment.
All exam materials are returned through the Instructor Portal.
- Test materials are scanned and uploaded to the student’s appointment within the Accommodations
Portal.
- Only you will be able to retrieve the materials. Instructions and a numerical code will be emailed to you. If you do not have the email, you can retrieve the uploaded exam by clicking on the “Send Code To Your Email” button on the “Upcoming Exams” screen in the Instructor Portal.
- Please review all exam materials within two (2) business days following the exam date and let us know if you have any questions or concerns. All exam materials are destroyed 10 days after the exam date.
If you have any questions regarding making exam appointments, please contact the Office of Testing Services.
Testing Services
97 N. Razorback Road
Fayetteville, Arkansas 72701
testing@uark.edu
479-575-3948
Hours: Monday – Friday 8 am to 5 pm
If you have any questions regarding your accommodations or need to add an accommodation, please contact the Center for Educational Access.
Center for Educational Access
209 ARKU University of Arkansas
Fayetteville, Arkansas 72701
479-575-3104
ada@uark.edu
cea.uark.edu
Hours: Monday – Friday: 8 am – 5 pm