Testing Services

If allowed by your professor or testing vendor, these items may be permitted upon inspection:

• Calculators
• Notes, scratch paper, or other reference materials
• Books
• Coats or hoodies
• Glasses (must not contain wearable technology)
• Medicine (please notify Testing Services staff if you need access to medicine while testing).

Concealed firearms are permitted for individuals who have completed the required training and received the appropriate enhanced license as required by state law. Firearms are not considered concealed if you knowingly and intentionally display the firearm at any time. For more information on campus carry at the University of Arkansas, please visit the Campus Safety website.

These items are not allowed in our test center(s) and must be stored in a locker before entering the testing area:

• Food or drinks are not permitted in the testing area.
• Personal pens and pencils. Testing Services will provide permitted pens, pencils, or other writing materials when required.
• Personal electronic devices, including cell phones, tablets, laptops, cameras, and other computers or electronic devices.
• Watches and Wearable Technology, including mechanical watches, smartwatches, fitness bands, smart rings, and other wearable devices.
• Headphones, earbuds, or other personal audio devices.
• Smart glasses and other smart or connected eyewear, including prescription smart glasses.
• Any other devices capable of recording, photographing, transmitting, receiving, storing, displaying, or electronically processing information.
• Personal bags and containers, including backpacks, purses, handbags, briefcases, and similar items.
• Hats, scarves, and other head coverings (allowances are made for religious head coverings).
• Large jewelry or accessories.
• Candy, mints, gum, and similar items.
• Tobacco and nicotine products.
• Keys, except for the locker key provided by Testing Services.

Approved Music While Testing

Question: I have an accommodation to listen to approved music while testing. How is this implemented when testing with Testing Services?

• Answer: You will need to create a playlist using a music streaming service such as Spotify, YouTube Music, or Apple Music and email the playlist to your instructor for approval, copying testing@uark.edu on the email.

The playlist must be approved by your instructor at least 2 business days before your scheduled testing appointment. Once your instructor has approved the playlist, Testing Services will provide access to a Testing Services device for you to listen to your approved music during your test.

On the day of your test, you will use your own account to log in to the approved music service on the Testing Services device and start your approved playlist. Once your music is playing, you will not use or interact with the device again until you have completed your test. Only the music that has been approved by your instructor may be played during the test. You will need to log out of your account when returning the device during check-out.

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No Seats Available

Question: I am trying to schedule my exam, but the registration site shows that no seats are available. What should I do?

• Answer: The steps to take depend on the type of exam you are scheduling.

Accommodated Exam: If you are testing with approved accommodations for a University of Arkansas course, you should schedule your exam through the Accommodations Portal. If your preferred date shows that no seats are available, be sure to check all available testing times for that date before selecting another date. Scheduling your exam at least 7 days in advance helps ensure that you have access to available testing times.

If all testing times are full on your preferred date, select the closest available date and time and contact your instructor to let them know that you were unable to secure a Testing Services appointment on the preferred date. Your instructor can let you know how they would like you to proceed, including whether an alternate testing arrangement is appropriate.

Exams Scheduled through RegisterBlast: If you are taking a University of Arkansas exam without accommodations and your instructor has directed you to schedule with Testing Services, you will schedule through our RegisterBlast page. If no seats are available and the scheduling deadline has not passed, email testing@uark.edu and copy your instructor. Include a screenshot of your class schedule so we can determine whether we may be able to work you into another available testing time. 

Vendor Exams: If you need to take an exam through a testing vendor such as ETS, Pearson VUE, or PSI, you will schedule the exam directly through the vendor's website. If the vendor's website shows no available seats, contact the vendor first regarding their scheduling options. You may also email testing@uark.edu if you need assistance determining whether Testing Services can accommodate the exam.

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